Safaricom has issued a stern warning to its employees after one of its staff Maurice Mosoti and a JKUAT student Rian Nyagaka were arrested by the Director of Criminal Investigation officers on Saturday over SIM card fraud.
in the operation, DCI recovered 2,160 unused SIM cards, 44 used Safaricom cards, 5 till agent numbers, and 3 Mpesa books, Internet router and 2 phones from the suspects.
In a statement to newsrooms by Safaricom’s Director of Risk management Nicholas Mulila, Safaricom says that it will fully cooperate with the DCI in the probe.
“Safaricom takes a zero-tolerance approach to unethical behavior and where required, we shall cooperate with law enforcement officers in investigating and providing evidence to ensure justice is attained.
Where staff members are involved, we will take action against those who fail to adhere to our corporate governance and ethics policies, as we have done in the past and reported in our annual sustainability report,” Nicholas said.
The company further assured its customers that their information is safe.
“We wish to assure our customers that we have put in place significant measures in place and processes to safeguard customer information. We shall also continue to hold our members and staff to the highest ethical standards in the performance of their duties,” he added.
There have been increased cases of SIM card fraud in the country with many of the victims taking to social media to narrate their experiences.
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